Frequently Asked Questions

Please place leaves at the end of your lawn, not in roadways or gutters.

Gutters must be kept clear of leaves and debris in order to maintain proper drainage of water from the roadways.

Placing leaves anywhere on the road surface is illegal and creates a hazardous situation. Wet leaves on the road surface are dangerous for motorists, cyclists, and pedestrians.

We also want to ensure Highway Department crews can operate safely on the side of the road, away from traffic lanes.

No, our leaf collection vehicles are only equipped to collect leaves. Please do not mix any twigs, branches, or other debris in with leaves.

For several reasons, we cannot give daily street updates. The leaf collection is weather dependent as rain and snow can impact the collection process, as can the rate at which leaves fall.

We will announce the start of a run on our updates page, on social media, and through our Notify Me application. A townwide run may take a week or more, depending on the elements.

Residents may look at our zone map to get an idea of when their street falls on our pass schedule.

Multiple collection passes will be made town-wide throughout the fall. Highway crews start a pass on the west side of town (Bay Road area) and work their way east to the County Line Road area. When a pass is completed, crews loop back to Zone 1 to begin the next pass. We will announce the date for the final town-wide pass.  After the final pass is completed, any remaining leaves will need to be bagged for your trash hauler.  

No, due to schedules and equipment, we cannot make exceptions to the run process. We understand and are mindful of residents’ concerns regarding leaf piles that remain on their lawn for over a week. Every effort will be made to collect your leaves promptly and as late into the season as possible.